The Human Resources department is a structural subdivision of the university. In the last 20 years, the department was headed by T. Masaev, A. Isaev, A. Pirmatova, A. Burkanalieva, K. Zhoroev. Since 2010, the head of the department is Candidate of Pedagogical Sciences, Associate Professor Gulsara Turdubayeva.

The department carries out its activities in accordance with the approved work plan and the development concept of the university.

Documentation for employees and students is carried out in accordance with the rules and established procedures. When applying for a job in the personnel department, the presence of higher education, the ability to work on a computer (MS Word, MS Excel, etc.), with information systems (AVN and 1C: enterprise), etc. are considered.

The employees of the department carry out their official duties on the basis of the legislation of the Kyrgyz Republic, the labor code, regulatory documents of the Ministry of Education and Science of the Kyrgyz Republic, the charter of the university, current local regulations, acts and orders of the rector.

A personal file is created for each employee and student, where the necessary relevant documents, contracts and obligations of the parties are filed.

The staff of the department is responsible for the implementation of the resolutions imposed on the application, the reports of the university staff within the laws and regulations, electronic orders based on the designated trajectory, filling out work books and personal files and updating and maintaining them.

On personal matters of resigned employees and expelled students, the department is working together with the archive of Osh State University.

In order to optimize, increase the efficiency and efficiency of the work of the personnel department in maintaining documentation, the department widely uses the achievements of information technology and has been operating on the basis of the AiDoc program since the 2019-2020 academic year.

The AiDoc program is a program that provides for the issuance of analytical information, the maintenance of electronic document management, which ensures the unified preservation of documents in an educational institution and information security.

Starting from March 9, 2020, in accordance with a government decree and based on a change in staff, the personnel department was renamed the personnel department (with student services).